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CSV import is a feature in the system that allows users to import candidates into the system via a CSV file. The instructions below demonstrate how to add candidates to a job.

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  1. Click on the Vacancies (or Jobs) tab.

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  1. Click on

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  1. the Job Reference Number

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  1.  to enter into the job card.

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  1. Select ‘Import Candidate Data’ from the Candidates Groups & Assessment tab.

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  1. Select ‘Candidate’ and then select ‘Export/Download Candidate Application Template’ then click ‘Process’.

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  1. You will be taken to the ‘All Active Messages’ screen. Refresh the web browser after a minute as you will need to wait for a download to appear under the ‘Action (s)’ column.

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  1. Note: If it does not appear after a minute keep refreshing your browser until it does.

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  1. Click Download on your jobs file.

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  1. Open the CSV file. Insert rows below row 1.


    Any question that is a multi-select or a multiple choice must have the answer inserted in exactly as it appears on the application form. All multiple choice and multi-select questions will display the available answer options in the rows below and they will be separated by a straight line (|).

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  1. Once you have completed all mandatory questions, you must then save the CSV file.

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  1. On the breadcrumb trail click back onto ‘Import Candidate Data’.

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  1. Select ‘Candidate’ and also select ‘Import/Upload Candidates’ then click ‘Process’.

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  1. Click on ‘Choose File’ to upload the CSV file that you had saved.

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  1. If your file does not display an error click ‘Submit’.

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  1. You will now be taken into the ‘All active messages’ page – click refresh until it is complete.

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  1. Once the status is complete all candidates have been imported.

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  1. The candidate’s source will be IMP in the candidate list on that job. 

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