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Release Timing

This release will occur on Tuesday 20th November between 6.30pm and 8.30pm (AEDT).

During this time, you may experience downtime for up to two minutes. Whilst this downtime is minimal, we recommend that wherever possible, any large or critical system tasks be completed before close of business on the day of a deployment or commenced the day after.

If you have any further queries, please contact your Support Team on 1800 642 638.

Deployment Walkthrough Teleconference

We will be running a walkthrough teleconference of the features included in this deployment. The teleconference will take place on Thursday 15th November at 2.00pm (AEDT).

For more details and to RSVP, log in to the NGA.NET User Community -

http://www.community.nga.net/events

To join the teleconference, please use the details below:

The Teleconference Number: 1800 500 485 or (03) 9211 0157

Passcode: 531611

Summary

Online Help

Introducing the ability to add configurable help text that can be used to inform users of hints, warnings and alerts for each area of the system.

Apply with LinkedIn

Allowing candidates to use the information contained within their LinkedIn profile to populate parts of the application form making it faster and easier for individuals to apply for jobs.

TestGrid Integration

We are pleased to announce that we now offer an integration with TestGrid, a provider of online psychometric assessments.

Global Question enhancements

Changing the default settings when creating a Global Question to Active and a change to the default order for the Global Questions list to appear in order of date created (most current displayed first).

Order of candidate status groups within an Approval Step

You gave us feedback that there were inconsistencies with the order of candidate groups on approval forms, so we have cleaned this up and ensured consistency across the process.

SEEK Application Export Integration

Following SEEK’s decision earlier this year to discontinue their ‘Link Out’ feature and to ensure that our customers can continue to receive applications from SEEK, we have moved forward with a new integration using the SEEK Application Export.

Online Help

We are pleased to announce the release of our Online Help feature this month. This feature is aimed at helping users navigate and complete their tasks and actions in the system. Help text is completely configurable per customer to get you started we have entered in some default text in various screens.

In each area of the system, users will now see a blue expandable Help panel towards the top of the screen with a Help Summary showing how many Hints, Alerts and Warnings are available to view. To view the Help information, users should click on the Show Help link on the left side of the panel.

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Once expanded, the Help panel will show all help information entered for that screen. To close the Help panel, users should click on the Hide Help link at the top of the panel.

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Configuring and Editing Help Text

To configure and edit Help text, users will require the correct Module and Function permission. Permission can be set per User or User Group by selecting the Function Permission ‘Configure Help Text’ in the System Module.

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Help text can be configured at Screen level, Process Step level and Form Step level. When a user has permission to configure Help text, a new link ‘Edit Help Text for this page’ will appear in each Help panel on every page (Page level).

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Users with permission to configure help text will also see a link ‘Edit Help Content – Process/Form Step level for end user’ when clicking into the Process Step or Form Step of a process or form template.

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When clicking on either of these links the user will be presented with a pop up window allowing them to enter new help text, edit existing help text or Select text from a library. When adding new help text, users have the option of adding the text to a Global Help Library which means the text can be used again in another area of the system of the same level (Screen, Process Step or Form Step). Help text must also be categorised by using the Help Type to define whether the content is a Hint, Alert or Warning.

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Users can also edit Existing help text by selecting the Edit Existing tab. Any help text can be removed by clicking the remove link from the Action column.

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Only help text that has not been added to the Global Help Library can be edited from here by clicking on the Edit link under the Action column. This will then expand the pop up to show the text for editing. (*Editing text that has been added to the Global Help library is explained further on)

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A user can also add text from the Global Help Library by selecting the Select From Library tab. Only text added for the same level (Screen, Process Step or Form Step) will be available for selection.

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A search facility is available by clicking on the Show Search link and entering Keywords to find the appropriate help text. Users can also filter by Help Type to find the correct text. Once located, the Select link in the Action column should be used to add the help text. Help text that has already been added to a Help panel will be indicated with an ‘x’ in the Action column.

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When adding Help text for a Process Step (Requisition or Assessment) or Form Step it is important to do this at a template level by using the link ‘Edit Help Content – Process/Form Step level for end user’ link available when editing a Process or Form step.

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Managing the Global Help Library

Help text added to the Global Help Library is managed from a central area within the System configuration tab.

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A search facility is available by clicking on the Show Search link and entering Keywords to find the appropriate help text. Users can also filter by Help Type or Level to find the correct text. Once located, the Edit link in the Action column should be used to make amendments.

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A new screen will appear allowing users to exit the help content, change the Help type or make the help text inactive.

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After saving any changes, a prompt will appear alerting users that any changes made will update all instances of the help text throughout the system. For example, if a Help item is made inactive, it will no longer appear in any area of the system. To continue with any changes, select the Proceed button otherwise a Cancel button is available and will return the user to the edit screen.

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Note: We have added some default help text to get customers started. This text has been added to the Global Help Library and can be easily edited or deactivated if necessary using the instructions above.

Apply with LinkedIn

This month's deployment will see the release of a new "Apply with LinkIn" feature that will enable candidates with LinkedIn profiles to more quickly and easily apply for jobs.

Customers with this feature enabled will have the ability to define if the 'Apply with LinkedIn' feature is used on a per Job per Audience Type basis allowing flexibility in it's use.

The feature allows candidates to use information from their LinkedIn profile to populate parts of the application form making the application process quicker and easier. A PDF document of the candidate’s LinkedIn Profile is also attached as a resume (if asked for in the application form).

Note: This is licensable feature that requires set up and configuration. For more information, please contact your Account Manager on 1800 642 638.

TestGrid Integration

We are pleased to announce the addition of TestGrid to our integration offering for psychometric assessments.

The integration with TestGrid provides customers who are using TestGrid for psychometric testing to invite candidates through the eRecruit portal and automatically receive the results of the testing into the assessment process.

Note: This is licensable feature that requires set up and configuration. For more information, please contact your Account Manager on 1800 642 638.

Global Question Enhancements

We have made two small enhancements in relation to Global Questions. When viewing a Global Question List, questions will now by default, appear in order of Created Date. Therefore, when adding Global Questions to a form, the most recently created questions will appear at the top of the list.

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Secondly, when adding a new Global Question, the Question Active option will now default to Yes.

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Order of candidate status groups within an Approval Step

When completing an Approval Step within an Assessment process, candidate status groups will always appear in the following order:

• Complete (if used)

• Successful

• On-Hold (if used)

• Unsuccessful

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SEEK Application Export Integration

Earlier this year, SEEK made the decision to discontinue their ‘Link Out’ feature and replace it with the SEEK Application Export. This change essentially means that job applications are no longer completed via an external link to the job on a customers candidate portal. Instead, a basic application form will be completed on the SEEK website and the information exported through to eRecruit approximately every 15 minutes.

Important information: For customers using the SEEK Link Out feature currently, there continues to be no immediate impact and the feature will remain active. We will be in touch in due course to discuss plans for transitioning you over to the new integration before the feature is deactivated by SEEK.

The information captured by SEEK includes:

• First Name

• Last Name

• Phone

• Email • Resume

• Cover Letter

Once received into eRecruit, the information will be used to either map the application to an existing Candidate account or create a new Candidate account and application. The information received from SEEK will be used to populate the registration and application forms and will form the first part of the application process.

Candidates will receive an email (configurable per customer) requesting that they log into the Candidate Portal (via a special Complete SEEK Application link contained in the email) and complete the remainder of the application form. Until this has been completed, the application will be shown as Incomplete.

When clicking on the Complete Seek Application link, the Candidate Portal will open displaying Job Details, including any attached Candidate Portal Files. Once the candidate has logged in they will required to accept the Privacy Policy before continuing with their application. New candidates that did not have an existing profile prior to applying via SEEK will also be required to set a password.

Please Note: Pre screening forms will not work with the SEEK Application Export Integration. It is suggested that any screening questions be included in the application form where they can both be searched for and filtered out easily via the candidate list or managed using rules and actions in the APM.

What’s coming up?

Accessibility compliance

NGA.NET’s eRecruit product will be upgraded to be accessible within the timeframes set out in the National Transition Strategy. A new version of the eRecruit Candidate Portal will be deployed by the end of 2012 that demonstrates Level AA conformance with WCAG 2.0. This outcome will exceed the Federal Government’s requirements for the implementation phase of Level A conformance by December 2012 and NGA.NET customers will enjoy being two years ahead of the December 2014 milestone of Level AA.

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If you would like further information regarding any items within the release note, please contact the NGA.NET Support Team

p. 1800 642 638

e. support@nga.net