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If a candidate is applied to a job by a back end user they will not have access to their application via the candidate portal. The main reason behind this is so that if a user needs to move the candidates to a different job because the template of that job is incorrect the candidate will not know that this has occurred. |
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A super user can only delete the candidates application for a job. Acendre service desk only has access to delete the candidates account and all records deleted from the system. Please email through to support the candidates email confirming they want to progress with this type of request. |