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  1. In the APM, click the number of applicants who were accidentally processed.




  2. This will take you to the Candidate List.




  3. Select the candidates you wish to roll back and click the Actions Dropdown list.


  4. Select the Rollback Candidates option from the action dropdown list and click the GO button.



  5. This will take you to the Candidate Rollback – Select Step page.



    Note: Only select the Remove from APM (update candidate(s) to be incomplete) option to remove the candidate from the APM


  6. Select the step you wish to roll the candidate back to from this dropdown list and click the Rollback Candidates button.




  7. You will then be prompted to confirm the rollback, as the rollback process is irreversible.




  8. To confirm, click the Rollback Candidates button again.




  9. This will take you to confirmation screen; use the links below to navigate back to the Job Card, APM or Candidate List.

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