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In the everyday assessment of candidates, there will be occasions that some candidates will be moved through the APM by mistake and need to be rolled back to a previous step.  This functionality will only be available to super users or administrators.

Here is how to roll back Follow the steps below to rollback a candidate or multiple candidates:

1. In the APM, click the number of applicants who were accidentally processed.
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2. This will take you to the Candidate List.
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3. Select the candidates you wish to roll back and click the Actions Dropdown list..
   
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4. Select the Rollback Candidates option from the action dropdown list and click the GO button Go.
   
   
   
5. This will take you to the Candidate Rollback – Select Step page.
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   Note: Only select the

   Select the step you wish to roll the candidate back to from this dropdown list and click the Rollback Candidates.
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   Note
   Only select the Remove from APM (update candidate(s) to be incomplete)

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   option to remove the candidate from the APM

   
   Select the step you wish to roll the candidate back to from this dropdown list and click the Rollback Candidates button.
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   You will then be prompted to confirm the rollback, as the rollback process is irreversible.
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   To confirm, click the Rollback Candidates button again.
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   as the candidate will be removed from the APM.

   
   
   

6. This will take you to confirmation screen; use the links below to navigate back to the Job Card, APM or Candidate Listassessment click Assessment Process Matrix.