Analytics Tools

Tools to help you manage your broadcasts, reports and other analytics content.

Check out these new tools below:

  • Report List to search for all public reports and their details

  • Global Questions: Report Options Advanced to trace the mapping of global questions, enabled for reporting in Acendre Analytics, to its location in the database and where it has been added in your custom view(s) by folder and field name.

Analytics tools are only available to users with the Corporate Report Writer role permission.

New Tools, New Possibilities

Reports looking at your analytics configuration have been completely redesigned, taking advantage of new reporting database fields and their relationships.

Previously, you could only see your broadcasts by their last run details, and at the broadcast level, and you’d have to go into each broadcast to check their settings.

Now you can access:

  • a breakdown of all your broadcasts and their details in a single report, or access additional details via a drill through

  • their run history (default date filters are applied to reports)

  • advanced broadcast results by individual intended recipient

  • delivery rule and filter settings across broadcasts

  • broadcast modification history

Broadcasts

New, comprehensive reports to analyse and understand your broadcasts and their settings.

Broadcast Summary

Broadcast Summary

 

A summary of all your broadcasts and their details. Shows your active broadcasts by frequency, with the ability to drill directly through to your advanced broadcasts and last run alerts from the report charts (shown above).

Additional information in the table includes;

  • recipient and attachment types

  • any applied filter values and delivery rules

  • frequency and run time details

  • start (and end) dates

  • last modified and run status.

Links to more information are available for recipient type, filter values, delivery rules and last modified by columns.

Broadcast Alerts by Last Broadcast

Any broadcast alerts for your review. Lets you know if:

  • broadcasts ran but rules were not met

    • drill through to delivery rules when in full window

  • any errors that may have occurred, their details and possible actions to remedy.

You can review these at the broadcast level or by recipient.

Broadcast Recipients

Lists recipients per broadcast. Includes:

  • recipient type

  • recipient report (advanced broadcasts), user’s name or email address.

Broadcast Modification History

Who modified each broadcast, and when. Sometimes you might need to check:

  • when a broadcast was created or modified

  • which user created or edited the broadcast settings.

Broadcast Delivery Rules

Your delivery rule details, in one report. Includes:

  • field(s) used

  • operator used

  • any values applied.

Broadcast Filter Values

 

See all the filter settings for your broadcasts. Includes:

  • filter type - bookmark or default/saved filter value

  • field(s) used and the value applied.

Broadcast Run History by Recipient

 

Visualise your broadcasts across the week and check the broadcast history per recipient. Includes:

  • last scheduled run details

  • broadcast results per recipient, and details if not successful.

Broadcast Advanced Recipients

Your advanced broadcast results, by recipient. You can check:

  • the recipient source report

  • which recipients were matched for each scheduled run

    • if it was successful per recipient, and any details and action if not.


Other Tools

A growing suite of reports to help you understand your Acendre Analytics.

Report List

Lists Public reports by Folder and Sub Folder, filterable by a number of fileds and includes the Report ID for reference.

Global Questions: Report Options Advanced

View Global Questions enabled for reporting in Acendre Analytics by context, its table and field mapping in the DWH, and where they have been added in your custom view(s).

Report Co-Displays, Drill Throughs (and Other Relationships)

Shows the relationships between selected reports, including:

  • co-displays

  • tabbed co-displays

  • drill throughs

Report Sub-Queries

Provides details on any sub-queries in selected reports, including the ability to filter by the sub-query type , data source and view.

Note: the quality of this report will be dependent on report builders giving their report sub-queries relevant names and descriptions.

 

Accessing Analytics Tools

You can access the Broadcast reports in the following ways:

  • the Broadcasts subtab on the Welcome default dashboard.

You can also access Broadcast reports, and other analytics tools (once built):

  • Browse to the Analytics Tools folder under Acendre Analytics