Job FAQs

Owned by Marina Dekovic (Deactivated)
Last updated: Jan 17, 2021 by Marina Sekic (Deactivated)
 What are the implications of deleting a global question from an application form in a live job with candidates that have already applied?

All the candidate data will also be deleted. All candidates that have answered this question will also be deleted.

If you would like to keep the data but just remove the question, you can hid the question from candidates. To do this:

  1. Go to the job card and hover over the Application Forms tab.
  2. Edit the application form for the job
  3. Edit the question.
  4. In the Question options tab select 'hide from candidates'.
 How do I delete a job?
  1. Go to the job card.
  2. On the top right hand corner of the screen you will see Delete Job Card. If you do not see this button then you will not have the system access to delete a job.
  3. Click to Delete Job Card. You will then need to confirm that you wish to delete the job.
    Please note this will delete the job and all applications that exist in the job.

    If you get an error when clicking on the job then please contact the service desk.
 I cant see my jobs that I could see before.

Not being able to view your jobs could be a number of things. Troubleshoot by following the steps below:

  1. Ensure there a no filters set in the Jobs list.
    1. Click Show Advanced Search then click Clear.
  2. Ensure that the job status is set to All except archived or All.
 Is it a good practice to click re-trigger button for the job alerts during business hours?

We do not recommend to re-trigger a job alert during business hours. As this task can take quite some time to action, therefore it does impact system performance.